Medical bill checks for the people you serve
Plans start at $37.50 a month, billed $450 once a year, and your private link is on the next page. The people you serve get the full list for every bill they check, free to them, with no account, email or card. A free 30-day pilot for up to 25 people is available on request. No doctor or other person reads the bills.
Who it is for
Nonprofits whose staff help people with medical bills: financial aid, patient navigation, Medicare counseling, and benefits and debt help.
What the people you serve get
- Pro, free to them, until the end date: the end of the pilot, or the end of the year your organization paid for. It covers the bills of their household.
- The full list for every bill they check: the lines worth asking about and why, the questions to ask, a call guide, a letter for the billing office and a PDF report.
- No account, no email and no card.
- The bill file stays on their device. To run the checks, the charge lines, dates and totals are sent to our server, and they are not kept.
- Your organization’s name is not shown on their device.
What stays and what is sent is the same for everyone. In the two lists below, “your” means the person who checks the bill.
Stays on your device
- The bill file and its pictures
- Your name and address
- Account and member numbers
- Date of birth
Sent to be checked, then not kept
- Charges, their descriptions and the organization that billed them
- Billing codes
- Amounts and dates
- Your answers to the money questions
- The country you chose
Names and numbers stay wherever your browser recognizes them. The Security page lists everything a check sends.
The checks point out what may be worth asking the billing office about. Only the provider or insurer can change a bill, and we promise no saving or refund.
Tests you can run yourself
Each link opens the tester’s own page, where you can see the result or run the test again. Results can change, and a test result is not a certification. These tests are automated and free for anyone to run. Their makers are independent of MedBillCheckup and do not endorse it.
- Internet.nl: 100%. Internet.nl is an initiative of the internet community and the Dutch government.
- Qualys SSL Labs: A. The page may run the test again before it shows the result.
- Security Headers: A.
- HTTP Observatory by MDN: B+. It marks down one setting: our Content Security Policy allows inline scripts.
- Blacklight by The Markup: 0 ad trackers. It also found no third-party cookies and no session recording. The Markup is a nonprofit newsroom.
- The Green Web Foundation: green hosting. Our host, Cloudflare, is on its list of green hosting providers.
Checked on October 30, 2026.
Payments are handled by Stripe, which lists PCI Service Provider Level 1 on its security page. Our host, Cloudflare, lists SOC 2 Type II and ISO 27001:2022 on its Trust Hub. Both pages were read on October 30, 2026. These belong to Stripe and Cloudflare, not to MedBillCheckup.
A hospital list for your state
For 47 states and Washington, DC we list every hospital by town, with what its financial assistance policy says when we could read it (its own words and a link) and how to ask the billing office for help. Send the people you help to their state’s page; with a client link they also get Pro for every bill they check. Find your state.
What your organization gets, and does not get
You get
- One private link and a printable sheet to hand out.
- A count of how many times the link was opened in a quarter, when you ask for it. It is approximate: one device can open it more than once, and some openings can be missed.
You do not get
- Names, bills, amounts or a report about any person.
- A way to remove one person. We cannot tell who opened the link. To stop access, we replace the link or end it.
- A hard cap. The number of people in your plan is a guide. If use goes far above it, we may write to you.
The Terms for organizations say the same.
Prices
Every plan is billed once a year and renews by itself until you cancel, which you can do at any time. We do not refund a paid year, and the link works without interruption to its end. Plans are sold through Link, a Stripe company. You can buy online under How to start.
| Plan | People served a year | Price |
|---|---|---|
| Starter | Up to 300 people | $37.50 a month, billed $450 once a year |
| Standard | Up to 1,500 people | $150 a month, billed $1,800 once a year |
| Large | Up to 6,000 people | $400 a month, billed $4,800 once a year |
| Network | More than 6,000 people, or several sites | Write to us |
Prices are in US dollars and before tax. Tax, where it applies, is added at checkout. If Stripe shows your own currency, its exchange rate includes a conversion fee of 2 to 4%, and you can choose to pay in US dollars instead.
Who we do not work with
- Hospitals, clinics, health centers and other health care providers, and health plans, including union and employer health funds.
- Businesses that charge patients to negotiate or dispute their medical bills.
- Anyone who wants to publish the link.
Health plans are covered entities under HIPAA, and so is a health care provider that bills insurance electronically. They need agreements and security reviews we cannot sign or complete.
Before you buy or write, ask: Is your organization a health care provider, a health plan or a health care clearinghouse, or would it give out the link for one? If yes, we cannot work together.
How to start
- Choose a plan below.
- Tick the three boxes: you accept the Terms for organizations, you say who your organization is, and you confirm that the plan renews by itself.
- Pay on the checkout page of Link, a Stripe company.
- Your private link is on the next page, right after you pay.
Buy a plan online
Write to us instead
Write to us if your organization serves more than 6,000 people or has several sites (Network), or if you want the free pilot first: 30 days for up to 25 people, nothing asked in return, on request only.
If you need an invoice from us, a purchase order, a bank transfer or a tax exemption, we cannot offer these today. Write to us and say what you need.
Say your organization’s name, its website and how it helps people with medical bills. Include an email address we can reply to: the message box does not ask for one. Write to hello@medbillcheckup.com, or use the message box on the Support page, choose “Something else” and put your email address in the message.
For a pilot, you accept the Terms for organizations in writing and say yes. We send your private link within 5 working days of your yes, and the 30 days start then. Pay on any day of the pilot, or not at all. If you pay with the payment link we send you, the same link keeps working. If you do not, it stops when the pilot ends.
When you buy online, you accept the Terms for organizations (version 1.5) by ticking the first box, and you confirm that you may act for your organization. They are also the written agreement that section 5 of the Terms of Service asks for before anyone shares access.
Lost your link?
If you bought a plan and cannot find the link, we can email it again to the address you paid with.
A free link for your staff
We may give a nonprofit that helps patients with medical bills free Pro for its staff and volunteers, through one private link. Write to us from the Support page with the organization’s name, its website and an email address we can reply to. Nothing is asked in return. It is not the private link described above: it is for your staff and volunteers only, not for the people you serve. You can ask for both in one message.