About MedBillCheckup
Medical bills are hard to read, and many people pay them without knowing they’re allowed to ask questions. MedBillCheckup exists to make a first look at a bill easy, private and inexpensive.
Independent
MedBillCheckup isn’t a hospital, an insurer, a billing or collection company, or a law firm, and it isn’t connected to any of them.
How the checks work
Your own browser reads the bill. Then fixed rules, written as code we can read and test, compare the numbers on it: charges that repeat, line totals, the bill’s total, dates, quantities against what Medicare usually expects, everyday medicines priced far above retail, routine supplies billed on their own, and, from a few optional answers, money you may get back or may not owe.
Each line worth asking about comes with its reason, so you can check it yourself. No AI model judges your bill, and the checks never call a charge wrong. Only your provider or insurer can confirm that. See how it works
What you get after the checks
The full list is paid. For each thing worth asking about, it gives the reason, the question to ask and a call guide. It also gives a letter you can edit and a PDF report with a call log.
Free: a record on your device of what they said, with dates and amounts, and our guide for when the billing office says no. Our free letter pages say where to send a letter and how to keep proof, and four of them can add a reminder to your calendar.
If the billing office says no, MedBillCheckup shows the usual next official step for situations like yours, the usual deadline rule and its source. Your notice sets your actual date. You make the call and send the letter. We never contact anyone for you.
How we write our guides
The guides are written by the MedBillCheckup team from official sources where they exist: Medicare and CMS, federal and state law, and consumer agencies. The sources are listed at the end of each guide, and every figure has one.
Before a guide is published, a second check compares each statement with its source. We use AI writing tools to help draft and check the guides; they never read your bill. If you find a mistake, tell us on the Support page and we will correct it.
The guides cover US medical bills and are general information, not legal, medical or financial advice. They never say a charge is wrong; only your provider or insurer can confirm that. Figures that change each year, such as the federal out-of-pocket cap, carry the year they apply to, and we re-check them when the official figure is published. When a source is a state law, we read the statute itself and name the publisher of the copy we link.
The date at the top of a guide changes when its facts or advice change, not for a fixed typo or a new link. When we correct a guide, the corrected statement replaces the old one from that date. The guides are signed by the team rather than a named person, by choice.
How it earns money
Only from its prices: $6.99 for one bill, Pro at $9.99 a month or $59.99 a year, and yearly plans for organizations. There are no ads, no commissions from providers or insurers, and no data to sell: your bill file stays on your device, and the figures sent for the checks are not kept. See prices
We never contact patients first
MedBillCheckup never calls patients, never sends them texts or letters, and never asks anyone to pay a medical bill. We do write to some nonprofits and organizations that help patients, about our free tools and our plans for organizations, through the contact forms on their own websites. The only emails you can get from us are the sign-in links a subscriber asks for, emails from Link, Stripe’s checkout service, about a payment or subscription you made (receipts, invoices, refunds and renewal reminders), and a reply when you wrote to us first, for example to confirm a withdrawal or to put a payment right. An organization with a client link also gets the messages its terms describe, and a buyer who asks for an organization’s link again on the “Lost your link?” page gets it by email. If a message using our name asks you to pay a bill or share personal details, it isn’t from us. Don’t reply, and tell us through the Support page.
Contact
The quickest way is the message box on the Support page. You can also write to hello@medbillcheckup.com.