Accessibility

What we aim for

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2, level AA. We have not had the site audited against them, so we do not claim that it meets them.

What we have checked

• Automated browser tests run before a release on the home page, the page where you add a bill, the review step, the payment choice, the results, the plan and settings pages, sign-in and three guides. They check that each page has one main heading and one main area, that every form field and button has a name, and that every image has alternative text, or is marked as decorative.
• The same tests use the keyboard: the skip link, picking a file, ticking a box, choosing a payment option with the arrow keys, and the questions under “If they say no”.
• The payment choices are at least 44 pixels tall.
• The importance of each item is written in words, not by color alone.
• Two guides have tables with captions and row and column headings.
• We check key screens at five widths, from 320 to 1440 pixels, and the check fails if a page scrolls sideways.
• Pages set their language: English, and Spanish or French on the translated summaries, where it is set on their content and, once the page has loaded, on the page itself. Animation is turned down when your device asks for less motion. These are built in, not separately tested.
• The bubbles on the homepage move for less than 5 seconds at a time, and not at all when your device asks for less motion.
• On October 8, 2026, Lighthouse’s accessibility check scored 100 on the home page, the prices page, the page where you add a bill and one guide, on a phone and on a computer. The site has changed since then.

What we have not done

• No outside audit.
• We have not tested the site with a screen reader. Some parts were built for one (a spoken note after you pick a file, a status line when the figures do not add up).
• Our automated tests run in a desktop Chrome browser. One phone spec uses an emulated iPhone 14.
• The PDF report and the letters your device makes have not been tested with assistive technology.
• The Spanish and French pages are one-page summaries. The rest of the site is in English.
• Payment happens on Stripe’s page, which we do not control.

Tell us about a problem

Write to hello@medbillcheckup.com with “accessibility” in the subject, or use the message box on the Support page. Tell us the page, what you tried, and the device or software you use. If something stops you from reading your bill, say so. We read every message and use it to fix the site. We cannot promise to write back to each one.

Date

Prepared on October 28, 2026, from the tests named above. We update this page when the way we test changes.